Course objective:
The Course will expose participants to the various microfinance Products and their salient features including an overview of Products and Services Delivery Procedures
Course audience:
Management and officers of micro-finance institutions, finance managers and credit officers.
Course Contents:
- Microfinance Products and their features.
- Savings: Products, Services and Delivery Mechanisms
- Loan: Products, Services and Delivery Mechanisms
- Transfer of Money: Remittances, Payments and Services
- Micro Insurance: Concepts, Products, Services and Delivery Mechanisms
- A General Overview of Products and Services Delivery Channels and Procedures
- Delivery Channels:
- Microfinance services commonly delivered through Branches of MFIs, but can be delivered through a variety of emerging ways including agents, franchisees, automated machines (such as ATMs for cash collection and disbursement) etc.
- Delivery Procedures
- Application Procedure
- Appraisal Guidelines
- Appraisal cum Approval Procedure
- Processing
- Disbursement and Collection Procedure
- Loan Recovery Process
- Loan Utilization
- Role of Credit/Loan Officers
- Documentation and Monitoring
