Course objective:
This course is designed for providing an overview of microfinance Operation Policies and Procedures on case study basis of a MFI. The course adopts case Method approach so that the participants understand the importance of the operational policies and procedures including how to develop an operation plan/ action plan to run a successful microfinance program.
Course audience:
Management and officers of micro-finance institutions, finance managers and credit officers. Operational Policy and Manual serves to provide guidelines to management and field staff at both the head office and branch offices. This document is intended to strengthen the overall management capacity of MFI and to ensure high quality loan portfolio through the application of standard microfinance practices. It provides operational policies for external reference – such as financial institutions and clients—as well as operational manual for internal reference – MFI employees and the Board. The policies and procedures are to be applied to every step of operations at MFI.
Course Contents:
- Operation Policies and Procedures:
- an overview of microfinance Operation Policies and Procedures of a MFI.
- importance of the operational policies and procedures through the application of standard microfinance practices to:-
- strengthen the overall management capacity
- ensure high quality loan portfolio
- provides operational policies for external reference – such as financial institutions and clients
- operational manual for internal reference – MFI employees and the Board.
- Planning Operations / Action Plan
- Develop an operation plan/ action plan.
